Where can I get help with my computer?

The Help Desk does not have the resources to help you when you computer is sick. We would love to, but we just do not have the staff to do this.

So, what can you do? We now have a FAQ that you should read to help you get help (for your computer)!

Crabby Office Lady and the Quick Access Toolbar

I love the Crabby Office Lady. She writes a column for Microsoft, and is just a little silly. Like me, silly and a little crabby, except I write for the Help Desk and she writes for Microsoft...

One of my biggest things is to find out the easiest way to do something. This month, Crabby is in my court.

Crabby Office Lady is talking about one of my favorite efficiency parts of Office 2007 - the Quick Access Toolbar. In every class I have taught there has been one person who said that this tip made it worth the whole class (now, I choose to believe that the rest of the class was ok, but they really loved this tip!)

So, here it is, the Crabby Office Lady and the Quick Access Toolbar! Go forth and be efficient and have fun with it!

Do you Jing?

This is my favorite application right now!

Jing is a freeware application from TechSmith (www.jingproject.com) for creating screen captures or videos. After you install the softtware and create an account there is the option to watch their little demo video. I would recommend the few minutes it take to watch it. It is seriously the best find of the last several years! (Remember to cite your source!)

Help Desk uses this application frequently. Anytime you receive an email from us with an image in it, that was made in Jing. You can even use arrows and add text to an image.

You can copy your image immediately to the clipboard (what I use to copy into email), save the image to your computer (for later use) or even save this to their website to have a simple URL to use (we use this for chat support).

Watch their video and be amazed! (they made their video using their own Jing software ;-)